My flight has been canceled
Oops, that's never fun...
🧘♀️ But let's stay calm, as far as the refund for your cancelled flight is concerned, you have 2 options:
1) We can request a refund for your ticket. However, the airlines take a very long time to respond, so we usually get a reply within 12 months and then get back to you.
2) You can make the request yourself (from experience we know that this is generally a little quicker) to save a little time. In this case you must contact the company directly and come back to us as soon as the company has confirmed that it has processed the refund so that we can pass it on to you.