For a great trip, here are a few tips:

🚄 Book early to pay less

Ticket prices (SNCF, Trenitalia, Renfe, etc.) increase over time depending on availability and demand.

➡️ On our website, you can book as soon as tickets go on sale (often 3 to 6 months before departure) to get the best prices.

📲 Download your ticket immediately after booking

After purchase, you will receive your ticket directly by email or in your customer account.

➡️ We recommend that you download it immediately as a PDF or to Apple/Google Wallet

⚠️ Check your train on the day of departure

We will let you know if your train is cancelled or delayed (if available).

➡️ Remember to check your customer account 48 hours before your departure date, especially during periods of strikes or adverse weather conditions (read the article on this subject).

In the event of cancellation, we will help you get a refund or exchange your ticket easily.

🧳 Travel light if possible (and keep an eye on your bag).

Changing trains? Boarding a crowded TER or TGV?

➡️ Take luggage that is easy to move around, keep your bag close to you and avoid putting valuables in it if you leave it in a distant luggage rack.

🚀 And if you have specific questions or need help with your booking, please contact our customer service team.

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